Support Operations Manager

Contact Hridyesh
Hridyesh Goel is a seasoned professional with over 14 years of experience in back-office operations within the insurance industry. With a proven track record of managing administrative functions, optimizing processes, and ensuring operational accuracy, he brings a depth of knowledge and a results-driven mindset to every task. Over the years, he has honed his expertise in supporting complex workflows and delivering consistent, high-quality service that meets the demands of a fast-paced industry.
For the past six and a half years, Hridyesh has been a key contributor at Click, where he has played an integral role in streamlining internal operations and strengthening client relationships. His responsibilities span the full spectrum of insurance back-office tasks, including quoting, submissions, accords, applications, binding, and endorsements. His ability to anticipate needs and proactively support both internal teams and external clients has made him a valued asset across departments.
Known for his dedication to accuracy, efficiency, and continuous improvement, Hridyesh consistently seeks ways to enhance business performance and support organizational growth. His deep understanding of insurance standards, paired with his client-centric approach, allows him to contribute meaningfully to both day-to-day operations and long-term strategic goals. With an unwavering commitment to excellence, he remains focused on driving success through operational excellence.